To act as the quality lead for the assigned business area, supporting delivery of the Sellafield Ltd (SL) Operating Plan through the provision of professional Quality advice and services. This role enables the effective implementation of the Sellafield Ltd Quality Policy, strategy, and standards, ensuring consistent application and continuous improvement of performance.
Providing strategic and operational focus for Quality: Support strategic direction for Quality, by helping shape goals and objectives and raising standards to enable safe, affordable and accelerated delivery. Embed quality standards into management systems, aligning to prevailing obligations and industry good practice, to enable the effective integration of quality in the conduct of operations and projects. Creating a strong quality culture: Promote a strong quality culture, by building trusting relationships and ensuring visibility of quality in the field, to foster early engagement, collaboration and ownership of quality performance ‘in the line’. Deliver education and training programmes to build consistent understanding and leadership for quality. Lead stakeholder and regulator engagement on quality matters, to provide confidence, minimise risks and keep quality at the forefront of decision-making. Mobilising Quality Advice and Services: Position Quality as a trusted partner to drive consistent practices and right-first-time delivery. Establish and deploy resource plans and quality services across SL and the supply chain to meet evolving needs. Providing Oversight of Quality Performance: Provide oversight of quality performance through governance, assurance and management reviews. Enable informed decisions and actions, identifying and resolving quality issues and trends to mitigate risks and prevent recurrence. Working collaboratively to improve quality performance: Create a lean-empowered environment and establish improvement programmes for quality, based on context, risks and opportunities, to deliver business benefits. Leverage lessons learned and industry insight, and influence industry networks to enhance quality outcomes. Note: The accountabilities outlined...
The Senior People Consultant acts as a strategic liaison between the People Function and Enterprise areas , ensuring alignment of people strategies with organisational goals.
Lead and participate in year cyclical people-related activities. Advise managers on complex employee relations issues. Facilitate and support organisational design processes. Implement workforce planning and talent management initiatives. Support change management and organisational development activities. Analyse and present people metrics to inform decision-making. Ensure compliance with employment law and internal policies. Coach line managers on core people processes, instilling people management best practice to drive enhanced line manager capability, and escalating concerns, demand or opportunities. No budget responsibility unless managing people related budgets for a team. The job will influence and guide budget holders’ decisions relating to people-related cost effectiveness. The job may operate within a single Enterprise area or multiple areas. Level 5 CIPD Associate Diploma / Foundation or Undergraduate Degree in a related field or equivalent experience. CIPD Associate Accreditation or willingness to work towards. Knowledge and experience in Senior level human resource practices. Ability to apply commercial awareness / business acumen to strengthen business partnering capability. Organisational design methodology and practice. Strong understanding of HR principles, employment law and best practices. Ability to handle confidential information with professionalism and integrity. Problem-solving skills and attention to detail. Proficiency in HR information systems and reporting. Demonstrable experience of leading change initiatives. Experience of working in a trade union environment, developing and maintaining strong, collaborative trade union relationships. Coaching and mentoring training, experience, or qualifications. Leadership...
The Safe Systems of Work Controller coordinates the work release on behalf of the authorising authority based upon its degree of complexity and risk/categorisation. They are responsible for centrally controlling and maintaining oversight of work activities within the facility, building or plant area, releasing work in line with the integrated schedule.
Promote nuclear, conventional, radiological, environmental and security safety against work activities ensuring standards are upheld. Maintain oversight, co-ordination, and release of authorised centrally controlled work within a facility, building or plant area for the work period, including an understanding of the plant status and integrated plan. Understand and ensure any pre-requisite plant controls are in place for safe and effective delivery. Coordinate and manage isolations, performing independent verification of those placed under an Isolation & Test Certificate. Perform a workface check of high hazard/complex work to ensure work is being co-ordinated in a safe manner, the conditions of the Safe Systems of Work (SSOW) are being complied with. Effectively discharge duties to ensure accountabilities are handed over effectively, confirming plant has been left in an agreed and acceptable condition. Undertake self-assessment and assurance activities to confirm standards for central release/control meet the requirements of Sellafield processes and practices. In addition to the above, role holders are expected to fulfil other duties and tasks that are commensurate with their grade assigned to them by management to ensure efficient operations and the success of the team/organisation. Authorities: The Safe System of Work Controller is authorised to request suspension of any activity which appears unsafe or not in accordance with approved programmes or procedures. The Safe System of Work Controller has the authority to refuse the release of work or pause work if the plant conditions and/or interactions detrimentally impact the safety of...
The Corporate Lead for NMAS provides support to the Head of SSQ for the delivery of Nuclear Material Accountancy and Safeguards Function for the Sellafield Site Licence Company. The role delivers the requirements of the Site’s nuclear material accountancy and safeguards system and is accountable for the issuing of reports under Nuclear Safeguards Regulations 2019. The role requires an in-depth knowledge of nuclear material management principles and practices used across a wide range of Sellafield plants to ensure Safeguards regulatory compliance is maintained. The role holder will be required to interface with a range of internal and external stakeholders/regulators to ensure the NMAS requirements are embedded into new processes. This role requires DV clearance.
Process Owner for SEMS section 3.4.8 “Nuclear Material Accountancy and Safeguards” (SLMS section 2.12). Nuclear Site Licence condition owner for LC4 “Restrictions on Nuclear Matter on site”. Manage and develop a team of 20 people delivering safeguards regulatory and Commercial reports with a budget of ~£1.5 million. Lead a team providing expert advice and guidance on issues appropriate to area of responsibility, ensuring relevant stakeholders receive timely warnings / advice of NMAS risks / opportunities for the company. Lead discussions and influence negotiations with external bodies, including customers, regulators and Government bodies, relevant to the area of responsibility. Facilitate discussions between IAEA and ONR on the provision of Agency Safeguards inspections. Leads identification and mitigation of NMAS risks and opportunities. Leading a team providing expert advice to new projects to ensure the nuclear materials control, accountancy and safeguards arrangements are designed into new builds and properly implemented. Train, advise and guide Nuclear Material Custodians on NMAS standards and arrangements, and industry good practice to enable performance and drive improvements. Extensive knowledge of Safeguards regulations or other highly regulated discipline. Demonstrable knowledge of supporting international regulators in delivering equipment installation, operations and maintenance. Proven experience in delivering regulatory/customers requirements. Provides expert advice to stakeholders, such as Regulators, Commercial customers and UK and international industry forums. Develops and maintains relationship with senior business management to promote standards. In-depth knowledge of inspection and audit across a range of site...
Schedulers deliver safe and effective support activities as part of the Integrated Work Management team; including controlling the inputs to, develop, maintain, and distribute the integrated schedule, working with the required stakeholders to maximise safety, quality and efficient delivery of work. They play a key role in supporting the safe efficient operation of nuclear facilities. Working closely with a variety of teams and stakeholders you will support development of an integrated schedule, ensuring visibility of all work scope across the facility. Key challenges include maintaining complex schedules, responding to operational demands. Working with the required stakeholders to maximise efficient delivery of work. Operations Support Team Members play a key role in supporting the safe and efficient operation of nuclear facilities. Working closely with operational teams, you will help to implement and maintain essential processes to ensure adherence to strict regulatory and safety standards. This job involves providing technical and logistical support to resolving operational issues. Key challenges include adapting to changing regulations, managing multiple tasks simultaneously and supporting continuous improvements. Both roles face the challenges of: Adapting to changing operational and regulatory requirements. Managing multiple priorities and activities simultaneously. Supporting continuous improvement while maintaining compliance and operational standards. All Scheduler & Operations Support roles are plant-facing positions and require on-site presence to effectively support facility operations and stakeholders.
Scheduler Promote and support overall nuclear safety (along with all other areas of safety-conventional, industrial, radiological, environmental) by coordinating multiple work streams to produce an integrated schedule ensuring all work activities are to site standards, policies, processes, and procedures. Contribute to the continuous improvement programme, governance and control framework to ensure safe delivery of integrated activities against defined standards, company objectives and key performance indicators. Analyse and produce a logical sequenced schedule for delivery; minimise operational impact and maximise resource utilisation to support the facility and value stream goals and commitments. Provide optimum resolution for identified critical interactions and interfaces. Maintain data integrity and implement quality checks for accuracy and improvement. Interpret, generate and distribute performance reports to identify and implement improvements. Support effective delivery by acting as secretary for key integrated work management meetings. In addition to the above, job holders are expected to fulfil other duties and tasks that are commensurate with their grade assigned to them by management to ensure efficient operations and the success of the team / organisation. Operations Support Team Member 1 Promote and support nuclear, conventional, radiological, environmental and security safety by maintaining a safe operating envelope through ensuring all work activities adhere to site standards, policies, processes, and procedures. Deliver and undertake nominated or key operational support jobs to meet the facility / facilities or value stream goals and commitments (typical jobs are identified within the dimensions section of this job profile). Contribute...
The Head of Safety Management and Standards sets the enterprise strategy, governance and assurance framework for industrial and radiological safety, ensuring Sellafield Ltd maintains compliant and robust arrangements that support safe mission delivery. They provide specialist leadership and oversight to ensure safety risks are controlled, regulatory expectations are met and performance improves, holding functional authority for safety standards and performance insight. Working alongside the Head of Core SHEQ Services, the postholder provides technical advice, specialist safety support services and expert advice to operational delivery organisations and represents Sellafield Ltd as the senior safety authority in engagements with regulators, the NDA and industry bodies. They also provide safety governance and assurance to the SHEQ Director, supporting their executive and Board‑level accountabilities for safe site operation and effective stewardship of industrial and radiological safety risks.
Set the enterprise‑wide strategic approach for industrial and radiological safety, ensuring robust, compliant and forward‑looking arrangements. Own and shape the Sellafield Safety Policy. Lead and manage specialist SHEQ safety disciplines, including COMAH, Occupational Hygiene, Industrial/Conventional Safety and Radiological Protection, ensuring expert capability and technical standards. Direct specialist safety support and advisory services, through the Head of Core SHEQ Services, ensuring operational delivery organisations receive authoritative technical advice and guidance. Provide enterprise‑level safety leadership and oversight, challenging and intervening where necessary to prevent degradation of safety standards. Act as Process Owner for key safety domains (e.g., Conventional H&S, Radiological Protection, Fire Protection, Management of Contractors), including associated Licence Condition arrangements. Maintain continued ISO 45001certification. Own and actively manage corporate‑level safety risks, ensuring robust mitigation, escalation and clear enterprise visibility. In collaboration with the Head of Regulatory Interface and Nuclear Safety, Lead enterprise‑level safety regulatory engagement to ensure proportionate and effective interactions with regulators and government bodies. Maintain horizon scanning for conventional and radiological safety to influence regulation development and ensure SL implementation. Benchmark safety arrangements and performance against national and international good practice, driving the adoption of emerging standards and insights. Strengthen the organisation’s safety culture by shaping and embedding ‘fit for context’ safety practices across the enterprise, ensuring expectations are clearly understood, consistently applied, and reinforced through the SHEQ Lead Team’s collective leadership. Deliver SHEQ improvement objectives and targets, ensuring effective corrective action programmes are identified and implemented based on...
The Recruitment Team Leader is responsible for leading, motivating and developing a team of recruitment administrators to deliver a high-quality, timely and customer-focused recruitment service. The role has accountability for team performance, service delivery and continuous improvement, ensuring recruitment activities are delivered efficiently, compliantly and in line with agreed KPIs and service standards. The Team Leader works closely with stakeholders across the business to drive operational excellence, enhance customer experience and support organisational objectives.
Lead, motivate, coach and develop team members, creating a high-performing and inclusive team culture that supports engagement and continuous learning. Manage team performance through regular one-to-ones, coaching, feedback and development planning, ensuring achievement of agreed objectives, KPIs and service standards. Monitor workloads and allocate resources effectively, anticipating service demands and adjusting priorities to ensure delivery of recruitment objectives. Manage recruitment service delivery, ensuring activities are completed accurately, efficiently and in compliance with company policies, procedures and legislative requirements. Act as an escalation point for complex operational issues, undertaking root cause analysis and implementing corrective actions to prevent recurrence. Build and maintain productive relationships with stakeholders at all levels, managing expectations and supporting positive recruitment outcomes. Identify and implement process improvements and best practices to enhance service quality, operational efficiency and customer satisfaction. Analyse performance data and management information to identify trends, risks and opportunities for improvement. Ensure compliance with company policies, regulatory requirements and data protection legislation. Promote a culture of wellbeing, accountability, collaboration and excellent customer service. Demonstrable experience leading or supervising a recruitment operational team with accountability for performance management. Proven ability to coach, develop and motivate individuals and teams to improve performance and capability. Strong stakeholder management skills with experience building effective relationships across multiple business areas. Experience managing team performance against KPIs, SLAs and service delivery targets. Ability to analyse operational issues, identify root causes and implement effective solutions. Experience...
Principal Developers are responsible for designing, developing, and implementing innovative technical software solutions (both on-prem and cloud) that meet ISO/ICT’s, and Sellafield Ltd.’s, strategic business needs. They serve as Subject Matter Experts for the technical aspects of bespoke software products within the ISO portfolio. They are responsible for the delivery of bespoke applications development and maintenance for projects. They develop and maintain bespoke applications as part of the ISO Development and Configuration capability, delivering solutions in a safe, secure, and professional manner to relevant technical and business best practice and standards in order to support Sellafield Ltd in its technical vision.
Support the delivery of digital products across ISO/ICT and Sellafield Ltd by developing software components and writing clean, secure, and well-tested code to provide quality solutions. Troubleshoot and resolve complex technical issues that arise during development and after deployment. Provide technical leadership during all phases of the software development lifecycle (SDLC). Ensure that security, stability and capacity are embedded in the development and deployment of services. Proactively manage service components in line with key performance indicators (KPIs), supporting service availability and capacity management as well as the identification and resolution of service faults. Optimise development processes by analysing existing workflows, identifying improvements, and supporting their implementation. Design, review, and support the quality assurance of software solutions to ensure they effectively mitigate security threats. Apply modern development techniques and standards to the delivery of all software solutions and encourage adherence to them among other developers. Use a variety of prototyping methods, sharing best practice and supporting other developers in their application, while considering the strategic end-to-end design of services. Design systems in line with architectural principles, policies and organisational standards. This may also include supporting their implementation and procurement. Support systems integration by defining the integration build, coordinating build activities across systems, and participating in testing. Support engagement with the Digital & Business Partnering team to understand customer needs and translate them into user stories. This includes identifying appropriate tools and methods to prioritise user stories and clearly articulating...
The ServiceNow Administrator is responsible for providing general support, administration and maintenance of the Sellafield ServiceNow platform and its associated applications. This encompasses reviewing, testing and implementing low complexity tooling changes as a result of service requests and changes along with overseeing the implementation of higher complexity changes performed by an external systems integration partner. Reporting into the IT Service Management Tooling Lead, this role also works closely with the Enterprise Architecture and APM teams defining the ITSM portfolio and strategy, along with the external systems integration partner and the ServiceNow vendor. The role of ServiceNow Administrator was previously performed external to Sellafield ISO by a prime external supplier. As a result of the PICTS Programme this capability now sits within SL ISO. In order to ensure this new role is a success, the ServiceNow Administration team will need to deliver several key outcomes: Working with the rest of Sellafield ICT/ISO, establish clear boundaries and responsibilities between the ServiceNow Administration team and other teams such as Enterprise Architecture, and APM, as well as the External Systems Vendor Partner Onboard the new supply chain to ServiceNow Support Change Management and the APM team in assessing changes which could impact ServiceNow Implement and test a defined set of low complexity changes to ServiceNow Define the scope of medium complexity changes to ServiceNow for implementation by a Systems Integration Partner Provide input into the scoping/definition of high complexity changes to ServiceNow Provide day-to-day relationship management and co-ordination of activity being performed by the Systems Integration Partner Plan and perform acceptance tests for changes made by the Systems Integration Partner Support/perform ServiceNow regression testing because of complex changes and upgrades
Provide general support, administration and maintenance of ServiceNow platform and its associated applications Manage the ServiceNow Administrations’ ticket queue and update tickets to demonstrate progress against requested actions Monitor health and usage of ServiceNow and its applications Configure and maintain SLAs and KPIs, catalogue items and their associated workflows, along with other system objects Create ServiceNow reports and dashboards, working closely with the IT Service Reporting and Measurement team Act as the gatekeeper for ServiceNow’s integrity and ability to be smoothly and quickly upgraded in line with Software as Service (SaaS) principles Implement assigned ServiceNow configuration changes within a timely manner and following the agreed work instructions Build a strong working relationship with key contacts within the Systems Integration Partner and keep regular contact e.g., chair daily/weekly calls to understand progress against changes/tickets assigned to them. Using ticket data in ServiceNow, produce and share with service operations management a weekly report describing the throughput of tickets assigned to the ServiceNow Admin and Systems Integration Partner and the status of any open changes assigned to the Systems Integration Partner with annotated updates based on discussions with them Develop, agree and maintain a list of approved requestors for ServiceNow changes along with associated Change types and Change Models (working closely with the Change Management team) Coordinate ServiceNow application minor releases and updates, and support major upgrades, in conjunction with the external systems integration partner and platform support teams, including loading, manipulating...
The ICT Operations Engineer at Sellafield plays a pivotal role in managing and optimising the technical operations within their designated Service Delivery pillar. This position ensures that the Service Delivery systems and components are aligned with business capabilities and Sellafield’s ICT Digital Strategy, providing essential technology solutions that support and drive the achievement of business objectives. The role demands a comprehensive understanding of the Service Delivery pillar components to effectively manage asset lifecycle, operations, risk, and business and supplier relationships. The ICT Operations Engineer plays a vital role in maintaining the stability, performance, and security of enterprise applications throughout their lifecycle. Operating in a technically complex environment, the role is responsible for third-line support, incident resolution, and proactive management of applications from deployment through to retirement. The engineer works closely with service owners, developers, and infrastructure teams to ensure applications are optimised, patched, and aligned with evolving business needs. Key challenges include managing legacy systems alongside modern platforms, ensuring minimal disruption during upgrades or transitions, and maintaining robust documentation and compliance. The role demands a high level of technical expertise, problem-solving capability, and a proactive approach to continuous improvement in a fast-paced, service-driven environment.
Ensuring ICT solutions are fully leveraged, compliant, and cost-effective, within your allocated portfolio, to maximise return on investment & reducing technology debt. Ensuring fit for purpose. Overseeing the day-to-day operations of ICT systems, ensuring high availability, reliability, and performance to meet the needs of the Sellafield Mission, including care and maintenance of systems through to decommissioning. Collaborating with cross-functional teams to deliver and maintain robust ICT solutions that align with Sellafield's strategic objectives and regulatory requirements, through participation and contribution to relevant Application, Delivery and Domain Governance. Proactively monitoring system performance and security, identifying potential issues, and implementing timely solutions to mitigate risks and ensure compliance with industry standards. Providing expert technical support and guidance to internal & external stakeholders, ensuring that all ICT-related queries and issues are resolved efficiently and effectively. To include Risk, Business Continuity, DR and Information Security. Contributing to the continuous improvement of ICT processes and practices, leveraging the latest technologies and methodologies to enhance operational efficiency and effectiveness. Liaising with Vendors and ICT Category management, for appropriate and best value license agreements in line with the vendors terms and conditions. Approving of financial requests from Business Support for any licensing & Maintenance Support renewals. Providing second level specialist support and guidance to colleagues across the Sellafield business (including audit) and support teams, to ensure internal systems work efficiently and meet business needs. Maintaining comprehensive documentation of ICT systems, processes, and procedures to support knowledge sharing...
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