Job Description

An opportunity has arisen to join Shared Services. We are recruiting for a number of positions across service areas, providing high-quality support across the business.

As part of your application, you can express a preference for the service area(s) you would like to be considered for. Opportunities are available within the following areas:

• Administration Services, Sellafield Site
• People Services, West Cumbria House
• Finance Services, West Cumbria House
• Project Document Control, Sellafield Site
• Personnel Security & Contractor Management, Sellafield Site

All roles contribute to the delivery of efficient, customer-focused services through the accurate processing of transactions, management of information and records, stakeholder engagement, and continuous improvement of processes.

We welcome applications from individuals who are customer-focused, organised and committed to delivering high-quality Shared Services support. Whether your experience lies in Administration Services, People Services, Project Document Control or Personnel Security & Contractor Management, this is an excellent opportunity to develop your career within a diverse and professional Shared Services environment.

Key Responsibilities

As a Shared Services Team Member II, you will:
• Deliver high-quality administrative and transactional services in line with agreed service levels.
• Build effective relationships with customers and stakeholders, providing professional advice and support.
• Maintain accurate records, data and documentation in accordance with company procedures and legislative requirements.
• Use business systems and processes effectively to support operational delivery.
• Identify opportunities for continuous improvement and contribute to service excellence.
• Ensure compliance with relevant policies, procedures and governance requirements.
• Support team objectives and collaborate effectively across Shared Services functions.

Specialist Service Areas

While all roles operate within the Shared Services Team Member II framework, successful candidates may be aligned to one of the following specialist areas.

Administration Services

Supporting business areas through the delivery of professional administration and business support services. Key activities may include:
• Providing day-to-day administration support to departments and business functions.
• Supporting managers and teams with diary management, travel arrangements and document preparation.
• Agenda generation, action tracking, meeting room co-ordination, and minute-taking.
• Producing reports, presentations and business information.
• OneNote maintenance, Shared Drive Administration duties, SharePoint Administration and IT Request processing.

People Services

Supporting the delivery of people-related services ensuring customers receive an efficient, accurate and professional service. This area incorporates, Recruitment, Organisation Management and Customer Service activities. Depending on the role, responsibilities may include:
• Providing customer support and guidance on people processes, policies and systems. • Supporting recruitment activity from vacancy creation through to onboarding.
• Maintaining employee and organisational data within business systems.
• Processing Organisation Management transactions and supporting organisational structure changes.
• Producing reports, analysing data and supporting compliance with business processes and controls.
• Providing guidance and support to customers and stakeholders on people services activities.

Project Document Control

Supporting projects and functions through the management, control and maintenance of project documentation, records and information. Key activities may include:
• Classifying, registering and maintaining documents within document management systems.
• Undertaking document quality checks to ensure compliance with project and business requirements.
• Supporting document retrieval, reporting and records management activities.
• Providing guidance and support to customers on document control processes.
• Supporting information management and project handover activities.

Key Responsibilities Cont.

Personnel Security & Contractor Management

Supporting contractor onboarding, personnel security and vetting activities to enable safe and compliant site access. Key activities may include:
• Processing BPSS and NSV vetting applications to required standards.
• Assisting with issuing and maintaining P4 access passes for Sellafield site access.
• Ensuring all documentation and actions meet regulatory and business requirements.
• Working flexibly across both Vetting and Enterprise Contractor Service processes depending on business need.
• Supporting customers and stakeholders in a professional and confidential manner.

Finance Services, Accounts Payable

Supporting the business through the accurate and timely processing of supplier invoices and payments, ensuring compliance with company processes, policies and legislative requirements. Key activities may include:

• Validation and processing of supplier invoices in line with SL processes and legislative requirements.
• Identification and addressing of non-compliant invoices and payment requests outside of policy and process.
• Collating and recording accurate data for departmental KPI’s including monitoring patterns and trends and making recommendations for business improvements.
• To complete a range of governance and assurance controls
• To provide accurate advice, guidance and information to internal and external stakeholders

Essential Skills

• Strong attention to detail and the ability to produce accurate, high-quality work.
• Excellent organisational skills with the ability to manage and prioritise workloads effectively.
• Effective written and verbal communication skills.
• Ability to handle sensitive and confidential information appropriately.
• Ability to work both independently and as part of a team.
• A flexible and adaptable approach to changing priorities and business requirements.
• Demonstrable commitment to delivering excellent customer service.
• Ability to identify opportunities for process improvement and support continuous improvement activities.

Desirable Skills

• Experience of working within a Shared Services environment.
• Experience of working with enterprise systems such as SAP or other business management systems.
• Experience of data analysis, reporting and information management.
• Knowledge of compliance, governance or regulatory processes.
• Experience of working to service level agreements, performance measures or KPIs.
• Relevant vocational, administrative or business qualifications.

Additional Information

• Open VN
• Number of Vacancies: 6

For an informal discussion regarding these opportunities, please contact Laura Allan (laura.c.allan@sellafieldsites.com), who will be able to discuss the available roles and direct you to the appropriate hiring manager where required.

The interviews for this vacancy are expected to be W/C 16th November 2026

ASW’s may have the right to apply for internal Sellafield Ltd vacancies. Please note if you are an Agency Supplied Worker you are required to attach evidence of all qualifications obtained to support your application. We require a minimum of A*-C (9-4) GCSE in English Language, Maths & Science/IT or equivalent / higher qualification.

Contracted Supply Workers (CSWs) are not eligible to apply to internal vacancies. CSWs are welcome to apply to external vacancies advertised on our external vacancies board.

If you choose to apply for this role and your application is shortlisted by the hiring manager, you will be invited to a competency based interview. In the interview, you will be assessed against the below competencies:

Behavioural:

• Collaboration & Teamwork
• Effective Communication
• Problem Solving
• Integrity & Honesty
• Continuous Learning

Technical:
• 316.2 Managing & Retrieving Information
• 316.3 Planning & Controlling Work

Please see link to the competency framework for further information:
https://slportal.ssa-intra.net/pub/SC001/00027/Competency%20Framework/Forms/AllItems.aspx

If your technical competency is not in the above framework, please refer to the profession’s share point page for further information.

Sellafield Ltd are recognised as a Disability Confident Employer (Level 3). Disability Confident employers offer an interview to disabled applicants that meet the minimum criteria for a vacancy. Sellafield Ltd define the minimum criteria as the ‘essential skills’ which are listed on the vacancy notice. Whilst completing your application form, you will be able to indicate if you wish to be considered under the disability confident scheme. If you would prefer to discuss this directly with us, please contact the GBS Recruitment team on recruitment@sellafieldcloud.co.uk

Please ensure that you save a copy of this advert for future reference if you make an application for this role.

The closing date for this vacancy is 3rd November 2026.