Job Description

Business Relationship Managers are responsible for cultivating strategic partnerships between ISO/ICT and defined areas of the Sellafield Ltd business. They generate business awareness of Digital and ICT products, services, and capabilities through effective communication, inspiring and surfacing opportunities to address new problems. By working closely with their business areas, role-holders seek to understand and translate these opportunities into ICT deliverables. This involves critically evaluating business demand to ensure that they deliver value in line with Sellafield Ltd Digital Strategy and delivery plans. Consequently, Business Relationship Managers, must provide an appropriate level of influence, negotiation, and challenge – while maintaining strong stakeholder relationships – to support the delivery of ICT products and services that are fit for purpose.

Business Relationship Managers manage the strategic interface between ISO/ICT, the Executive Committee and senior leaders. This includes articulating the business value of Digital and ICT products and services to stakeholders and feeding their needs back into the department. By building business intelligence, Business Relationship Managers support the development of artefacts associated with Sellafield Ltd Digital Strategy. This requires engaging with the NDA group, and wider stakeholders, to understand their Digital strategic objectives, and creating clear and compelling narratives that reflect their ambition.

Please note this vacancy is only open to those who are in the ISO profession at the same grade.

Principal Accountabilities

Business Relationship Management
• Support or lead partnerships between ISO/ICT and defined business areas within Sellafield Ltd, including the interface with the Executive Committee, forging and maturing trust-based relationships and providing business intelligence into the department to enable the co-creation of value through ICT. This involves understanding and translating ICT deliverables into clear business language and user stories to promote their benefits within the business.
• Contribute to the design, development, and maintenance of ISO/ICT’s Business Engagement Model, monitoring its effectiveness and adherence.
• Champion, inspire and drive Digital change among stakeholders by advocating, lobbying, and negotiating for it, as well as removing obstacles and barriers to it, to ensure ICT products and services are fit for purpose and strong stakeholder relationships are maintained.
• Build strategic relationships with ISO/ICT’s supply chain, enabling innovation, the sharing of best practice/cross-industry insights, to enable and further value to be extracted from supply chain contracts.
• Demonstrate leadership skills in all Business Relationship Management activity, building trust in all settings and team environments, especially when working as part of a matrixed team, as well as fostering a culture of collaboration and innovation between ISO/ICT and the Sellafield Ltd business.

Digital Strategy
• Contribute to activity across the lifecycle of Sellafield Ltd Digital Strategy and its associated artefacts, inputting business intelligence and the priorities of senior leaders across ISO/ICT to create a clear and compelling narrative.
• Support engagement with the NDA group and UK-wide Digital Infrastructure owners/operators to accelerate their Digital strategic objectives, sharing lessons learnt and conducting industry benchmarking.

Marketing IT
• Promote ISO/ICT capabilities, products, and services across the Sellafield Ltd business to address new business problems or introduce efficiencies, collaborating across ISO/ICT and the Communications team. This includes conducting strategic stakeholder profiling and segmentation across Sellafield Ltd, identifying key business customers and securing their commitment to ICT-driven change.

Business Demand Management
• Critically evaluate business problems, providing an appropriate level of challenge and support to influence stakeholders towards appropriate resolution routes whilst maintaining strong relationships and managing expectations.
• Shape demand where appropriate, implementing best practice methodologies and techniques to support the articulation, collection, and definition of business requirements and ensuring their alignment with Digital Strategy and operating plans. This includes influencing the demand to delivery lifecycle, working across ISO/ICT to prioritise delivery in line with the requirements of the Sellafield Ltd business and guiding stakeholders through the process.

Role authorities and dimensions

• Represents ISO/ICT at stakeholder-led boards within a defined business area regarding site-wide ICT decisions, issues, or escalations, and appropriately influences their context.
• Represents ICT products, services, and capabilities to both internal and external stakeholders to address business need and capitalise on opportunity.
• Governs and enforces the processes and standards set by Sellafield Ltd and provides robust challenge.
• Shapes and inspires new Digital opportunities across Sellafield Ltd and the NDA group.

Essential Skills

• Bachelor’s degree or equivalent qualification or experience in a relevant field, such as IT, technology, or business management.
• Experience in a business relationship management role or equivalent, building strong stakeholder relationships, influencing, negotiating, and managing expectations appropriately.
• Experience working across all levels of seniority, both within an organisation and externally.
• Experience managing multiple stakeholders with competing business needs, solving problems, proposing solutions, and providing constructive feedback.
• Experience in value management, aligning actions and outcomes to enhance stakeholder value.
• Able to translate complex technical detail into business language that can be understood by all stakeholders.
• Willingness to work towards BRMP and CBRM qualifications.

Desirable Skills

• Broad understanding of supply chain management.
• Understanding of Sellafield Ltd, including its operations and ICT estate or equivalent.

Additional Information

• Open VN
• Number of Vacancies: 1
• Contact/s: Pam Collis

The interviews for this vacancy are expected to be on 8th June 2026.

Please note this vacancy is only open to those who are in the ISO profession at the same grade.

ASW’s may have the right to apply for internal Sellafield Ltd vacancies. Please note if you are an Agency Supplied Worker you are required to attach evidence of all qualifications obtained to support your application. We require a minimum of A*-C (9-4) GCSE in English Language, Maths & Science/IT or equivalent / higher qualification.

If you choose to apply for this role and your application is shortlisted by the hiring manager, you may be invited to a competency based interview. In the interview, you would be assessed against the below competencies:

Behavioural:
1.Effective Communication
2.Resiience
3.Adapting to and leading change
4. Holding Self and others to account

Technical:
1.Information technology technical expertise
2.Developing Information Strategy and Technology Policy

Please see link to the competency framework for further information:
https://slportal.ssa-intra.net/pub/SC001/00027/Competency%20Framework/Forms/AllItems.aspx

If your technical competency is not in the above framework, please refer to the profession’s share point page for further information.

If you are invited to an interview, you will also be expected to give a 10 minute presentation on ‘How would you set yourself up for success within the first 100 days’

This presentation should be sent to recruitment@sellafieldcloud.co.uk via email at least two working days before your interview. You should also take four paper copies of your presentation to your interview in case of any IT issues on the day.

Sellafield Ltd are recognised as a Disability Confident Employer (Level 3). Disability Confident employers offer an interview to disabled applicants that meet the minimum criteria for a vacancy. Sellafield Ltd define the minimum criteria as the ‘essential skills’ which are listed on the vacancy notice. Whilst completing your application form, you will be able to indicate if you wish to be considered under the disability confident scheme. If you would prefer to discuss this directly with us, please contact the GBS Recruitment team on recruitment@sellafieldcloud.co.uk

Please ensure that you save a copy of this advert for future reference if you make an application for this role.

The closing date for this vacancy is 24th May 2026.